Facility management
Full Operational Management
Netus Health runs the facility on the owner's behalf, with a counterpart in every department, and hands over trained staff at the end of the contract.
5 defined deliverablesand a clear timeline
Who it is for
For an owner who does not want to manage the daily detail personally and wants a clear report every month.
What you receive
- A Netus Health team covering operations, finance, insurance, quality and HR.
- A weekly visit from the finance team to review the accounts.
- A monthly report to the owner: revenue, collections, rejections, expenses and staff performance.
- Written policies and procedures for every department.
- Training of facility staff before handover.
How we deliver it
- Operational and financial assessment and setting the baseline for monthly collections.
- Signing a commencement memorandum, then a 12-month contract.
- Taking over work at the facility and assigning counterparts in every department.
- Fixing urgent problems such as late claims and expired licences.
- Writing and implementing policies and procedures.
- Ongoing operation with a monthly report.
- Training facility staff and handing day-to-day management to them at the end of the contract.
Timeline
Week 1Takeover and assigning counterparts
Week 2First report on the current state and urgent problems
Month 1Late claims submitted and rejections handled
Months 2–3Policies and procedures implemented
Months 4–12Ongoing operation with a monthly report
Last 2 monthsTraining and handing day-to-day management to your team
The value to your facilityA facility running on a clear system, and trained staff able to continue after the contract ends.
Related services
Operational and Financial AssessmentA full review of the facility in 7 working days that ends with one number: how much revenue it loses each month.Clinic and Hospital DevelopmentWe take an existing facility to the next level: new services and specialties, modern fit-out and equipment, a better patient experience and more capacity.Management System and GovernanceWe build the facility a complete way of working: an organisation structure, policies and procedures for every department, KPIs, dashboards, and the digital systems that run it.
Start with a meeting, then a 7-working-day assessment
We learn about your facility, explain the assessment, and you leave the meeting with a clear next step.